Specialist Transcription services with a Social Impact
We make accessible work from accessibility work. As a disabled-led small business, our mission is to create a professional culture and workflow that foregrounds flexible, accessible and fairly-paid working conditions for freelancers who are disabled, chronically ill and neurodivergent.
Unlike our competitors, we separate transcription and editing into separate tasks and service lines. This creates more work, for more freelancers—and helps us offer a higher-quality service. One hour of transcribed audio creates between five and eleven hours of work for our team.
By entrusting us to support your project, you help us do great things with your money—including offering you top-notch transcription and closed-caption services.
How we can help
Qualitative Research Interview Transcription
We transcribe interviews and focus groups for projects of all sizes and topics–from Welsh devolution and Punjabi diaspora mental health first aid, to trans histories of the internet and Black musicology.
Pre- or Post-Event Transcription & Closed Captioning
We transcribe and closed-caption workshops, conferences, and other events, both as part of your event accessibility planning and for post-event publication.
We transcribe podcasts to help with your SEO, enable repurposing your content, and create more opportunities for audience engagement.
Got a video archive needing captions, or a dictated manuscript needing transcription? We work with clients in tech, arts & heritage, advocacy, or literature, on bespoke projects designed to suit their needs.
What our clients say
People make our transcripts and captions–not AI
Think AI-produced transcripts and captions automatically save time? Think again. AI-produced transcripts and captions often need extensive editing, and ignore access conventions, frequently taking longer and more work to make publication-ready than human-made alternatives.
Because of this, alongside our commitment to creating accessible, fairly paid remote work for our freelancers, while producing top-quality transcripts and closed captions optimised for accessibility, we avoid using AI, and we never use our human talent to train AI services either.
What our freelancers say
Secure, SSL-Encrypted File Processing
Strict Data Protection & Security
We employ strict GDPR/DPA18 data protection and security protocols including password-protected, SSL aka bank-level encryption on our secure, dedicated client server and right across our processing teams and workflow.
Simple File Upload & Download
Easily upload your audio or video files for processing via secure web login from your phone or computer browser, or via app, then download your completed transcripts and closed-captions when they’re done.